Modify and expand Microsoft Dynamics CRM

Technology professionals find in Microsoft Dynamics CRM an easy to customize application, to which they can add additional elements that will enable them to:

• Easily merge Microsoft Dynamics CRM with other Microsoft software’s and applications.
  
• Quickly automate your business processes.
  
• Customize and build the data control access with high level of security.
  
• Use a web service to better integrate your organization
  

Business processes automation: Reduce costs, increase results.

Many companies face obstacles when it comes to incorporating a CRM into their organizations. However, Microsoft Dynamics CRM has been designed to merge with existing applications, giving employees access to tools with which they are already familiar. This allows your business to reduce training costs, decrease publishing times and reduce any frustration from the user as they will find it very easy to use. This will allow your company to take advantage of:

• Work related and personal workflows
  
• Expandable workflow model
  
• Customizable workflow actions
  
• Extensions of the business logic: plugins-based events, pre-and post -
  
• Forms of events for the user, with features such as drop-down fields on the basis of self-selected user
  

Security: Information is Power

Database customization and control has never been easier. Microsoft Dynamics CRM provides a security model based in roles and privileges that allows customizing and controlling the data through role tasks. The features include:

• Embedded security via sign-on or Live ID.
  
• Role based configurations to make the management easier.
  
• New entities and standard entities work with the same security model
  
• Share the objects and registries with users or teams.
  
• Direct access to data through SQL filtered visits that define automatically roles and privileges of users and that only return data to which they have access.
  

Expandable data model: A CRM solution that grows with your business

Microsoft Dynamics CRM provides the necessary mechanisms to expand and enrich the system with new capabilities without requiring major infrastructure changes, so you can count on the current configuration to support your organization for long term. Possibilities include:

• Customizable entities and attributes (objects and properties)
  
• Customizable object relations, such as 1: N, N 1 and N: N  that enable you to model virtually anything you want.
  
• Hierarchies of objects (self-referential)
  
• Relations between infinite objects
  

Service Oriented Arquitecture

Establish integration throughout your organization with a set of web centralized services. Microsoft Dynamics CRM web services are connected through a common framework for integration throughout systems, applications and business processes.
You can benefit from:

• Extensibility UI (including panels and customizable navigation buttons that can call a custom ASPX page from within CRM)
  
• Web services platform, including entities / attributes, so that you can call from any other system capable of making calls to web services
  
• All offers of Microsoft Dynamics CRM through the push / pull of other applications
  
• Transactions in real time with other applications via the events platform in real time (on-premises only mode)
  

Helping all sizes of businesses

Regardless of the number of employees, Microsoft Dynamics CRM can help your business. Learn how other companies like yours have used Microsoft Dynamics CRM to increase productivity.

Easy to implement

With a number of edition and dropdowns available, Microsoft Dynamics CRM has the solution that will perfectly adjust to your business needs. Know the different CRM offers