• Incorporate all functionality from MS Dynamics CRM 4.0
• Specifically designed  to raise customer satisfaction
• Utilize best practice ITIL® and ISO© methodologies
• Flexible & Scalable IT Industry-standard architecture
• Simple to customize, fast deployment & low CTO
• High-Quality / Low-Price equation
• Reach the Efficient Frontier
• Measure and track service performance & derived KPIs
• Benefit from tight integration PBX, IVR and other channels
• Consolidate Services from federated Local Services

Solution Benefits