AM and Consultancy

Consultancy

Our consulting services are designed to provide management-oriented projects for your own business processes.
 
We understand that IT is at the company's service and requires an intelligent management of the investment and the project’s full life cycle, helping from the start of a strategic decision on portfolio management to the administration of a specific job.

Makesoft, will provide its vast experience gained through its team of highly qualified professionals in different areas of IT, using our QMS quality program, because as in the legal profession or in medicine, the knowledge for software application resides on its professionals. 

Gráfico biblioteca ITIL

Aplication maintenance


Our IT application maintenance services are specialized in maintaining (corrective and preventive, evolutionary) IT distributed systems, guiding the provision of services towards a clear contribution to the corporate strategy of our customers and ensuring a global and integrated management of IT infrastructures. Our services cover the entire lifecycle of IT services to identify, from consulting to the direct provision and maintenance of the current working processes.

Our offer will allow you to:

  • Identify a clear evolution towards aligning IT and business
  • Optimize your current IT infrastructure and reduce costs
  • Apply the best practices on service management (ITIL®) 

Maintenance and support for defining critical applications,  required availability, necessary changes, etc ... (SLA's & OLA's)

Specialization:

  • Consulting & Training (applications maintenance services, ITIL, databases, ...)
  • Helpdesk and customer service (management of incidents, problems, ...)
  • Microsoft Technologies (. NET, Dynamics, SQL * Server, Exchange, SharePoint ...)
  • E-Business (EDI platforms, and web portals development, Oracle, ...)
  • Intranet (Document management, workflow, web design, ...)